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City Manager

Expand/Contract Questions and Answers

How do I start a Neighborhood Watch Program in my community?
A:
Click to learn more about the City of Pittsburg's Neighborhood Watch Program.
My tub/sink is backed up. What do I do?
A:

What the City needs to know when you call:

  1. Where in the home is it backing up?
  2. Are all of the fixtures (i.e. sinks, toilets, tub and cleanouts) backing up or just one?
  3. Have you called someone out to look at the problem?
  4. Do you have a cleanout and where is it located?
  5. What is your name, address and phone number where we can reach you?

What you need to know before you call the City of Pittsburg:

  1. The City is responsible for the sewer lateral from the backside of the sidewalk (on property owner’s side) to the City main in the street. There are some cleanouts located in backyards and the City will not use backyard cleanouts unless the main sewer line is running through the backyard.
  2. If the plumbing problem is in only one area of your home, then that means there is an internal problem and the City will not work on private property.
  3. Before you make any plans or any repairs to the sewer lateral on your property, please contact the Public Works Department during regular business hours of 7:00 am to 3:30 pm, Monday through Friday.
  4. If the City responds to a call and it is determined to not be the City’s responsibility, you will be charged a $182.00 call-out fee.
  5. If you do not have a cleanout, the City will respond and check the main sewer line. If the main sewer line is clear, you will have to call a plumber and you will be charged a $182.00 call-out fee.
  6. If you do have a cleanout, the City will check the lateral to determine where the blockage exists. If it is determined to be plugged on the property owner’s section of the lateral and the City unplugs the blockage, you will be charged a $182.00 call-out fee.
  7. If the stoppage is on the City maintained section of sewer lateral, the City will unplug it at no charge and schedule the lateral to be videoed during normal business hours. If a repair is needed on the City’s maintained section of lateral, the will schedule and make the necessary repairs.

The City of Pittsburg Public Works Department is committed to providing quality service to its residents. As part of this service, the Public Works Department has a 24-hour phone number: (925) 252-4936. Regular business hours are Monday - Friday, 7:00 am - 3:30 pm. We have a person on call Monday - Friday, 3:30 pm - 7:00 am and weekends.

How do I report a streetlight problem?
A:
If you observe a streetlight functioning poorly (flickering, off one day and on the next) this is a sign that the light bulb is near failure. You can report flickering streetlights, outages or streetlights burning during the daytime to either the City of Pittsburg Public Works Department at (925) 252-4936 or PG&E at (800) 743-5002.

In addition, you can report streetlight outages through the PG&E website at the following link: http://www.pge.com/myhome/customerservice/contact/streetlight/

or just go to http://www.pge.com/, and click on "For My Home", go to "Customer Service" and then "Contact PG&E" for Streetlight information on the left.

For more information: Facilities & Utilities - Streetlights
How do I find out if the street tree is the City’s or mine?
A:
Typically, if the tree is located between the sidewalk and the curb, it is a City tree. If the tree is located on the resident’s side of the sidewalk, a measurement is made by City staff to determine if it is within the City’s planting easement. If the tree is within the easement, a tree trimming appointment will be scheduled. If the tree is outside the City’s easement, it would be the property owner’s responsibility to maintain.

To determine the maintenance responsibility of a street tree, please contact Public Works Supervisor, Ramona Anderson, at (925) 252-4936.

For additional information, please reference the City’s street tree ordinance, Chapter 12.32.
When is my street going to be paved?
A:
This is not a simple, fast answer. The City has a large inventory of streets and insufficient funds to maintain all of those streets at the maximum level possible. A method used by the City to prioritize the application of funds to maximized the overall good of the street system, is the Metropolitan Transportation Commission (MTC) “Paver” Pavement Management System (PMS). Although this system is continually updated with worsening conditions on some repaired streets and improved conditions on streets, not all environmental factors can be accommodated by the system. City staff may need to modify the schedule or change priorities to accommodate for utility replacement or other factors.

If you have questions regarding the City’s pavement management system or the priorities for pavement repairs, surface sealing, and overlays, contact the Public Works Office at (925) 252-4936.

For more information: Facilities & Utilities - Streets
My sidewalk is cracked and needs repair. What do I do?
A:
If a City tree is causing the sidewalk to rise and or crack, the City will schedule the sidewalk for repairs. However, if the sidewalk is in an unsafe condition, for other than a City street tree related reason, it is the property owner’s responsibility to repair and maintain the sidewalk surrounding the property. Permits are required. Permits can be obtained at City Hall (65 Civic Avenue) at the Building/Planning/Engineering Counter located on the first floor. Please reference City ordinance, Chapter 12.26, section 90-986, for additional information.
How do I report a traffic signal problem?
A:
If you suspect a traffic signal problem or malfunction, it should be reported to the Public Works Corporation Yard at (925) 252-4936. If you have questions about signal “timing”, please report these concerns to the Engineering Services Department.

For more information: Facilities & Utilities - Traffic Signals
How do I report a pothole?
A:
Pothole patching is a quick, inexpensive and low-tech way to prevent existing failed pavement from failing further and to provide immediate distress relief in order to insure safe driving conditions. Potholes, or localized areas of severely deteriorated street pavement, should be reported to the Public Works Corporation Yard at (925) 252-4936.

For more information: Facilities & Utilities - Streets
When is my street going to be swept?
A:
The City’s Public Works Department is under contract with Delta Diablo Sanitation District (DDSD) to provide street sweeping. Residential streets are swept twice monthly during weekdays, when residents are typically at work and on-street parking is at a minimum.

To find out the normal street sweeping day/schedule for your street, or if you have any questions regarding street sweeping within the City of Pittsburg, those questions should be directed to the City of Pittsburg Public Works Department Corporation Yard at (925) 252-4936.

Additional information is also available at the DDSD website through the following link: http://www.ddsd.org/services.html

For more information: Facilities and Utilities - Street Sweeping Program
How do we get speed humps installed on our street?
A:
Click for the Speed Hump Information Form [PDF].
How do I get a 'Children At Play' sign installed in my neighborhood?
A:
Click to learn more about Children at Play Signs [PDF].
Can the speed limit be lowered on my street?
A:
Click to learn more about Lowered Speed Limits [PDF].
Can more stop signs be installed on my street to control speeding?
A:
Click to learn more about Stop Signs [PDF].
Can crosswalks be installed at all intersections?
A:
Click to learn more about Crosswalks [PDF].
What can be done about inoperable and/or unregistered vehicles parked in my neighborhood?
A:
The Code Enforcement Division of the Police Department enforces codes, laws and regulations for the abatement of substandard housing conditions and zoning violations, blight issues, and the abatement of abandoned, dismantled, or inoperative vehicles.

If you would like to report any Code Enforcement violations, please call (925) 252-4010 and give us the street address of the violation.

The Code Enforcement Division is part of the Contra Costa County "Abandoned Vehicle Abatement Program" which targets inoperable, wrecked, dismantled, or abandoned vehicles.

Several times per year the City of Pittsburg focuses on areas where there is an accumulation of junk and debris present and assists residents in the removal of blight in the area.

Email Code Enforcement about your questions.
A vacant lot in my neighborhood has become an eyesore with the accumulation of trash, debris and tall weeds. What can be done?
A:
The Code Enforcement Division of the Police Department enforces codes, laws and regulations for the abatement of substandard housing conditions and zoning violations, blight issues, and the abatement of abandoned, dismantled, or inoperative vehicles.

If you would like to report any Code Enforcement violations, please call (925) 252-4010 and give us the street address of the violation.

The Code Enforcement Division is part of the Contra Costa County "Abandoned Vehicle Abatement Program" which targets inoperable, wrecked, dismantled, or abandoned vehicles.

Several times per year the City of Pittsburg focuses on areas where there is an accumulation of junk and debris present and assists residents in the removal of blight in the area.

Email Code Enforcement about your questions.